ICBC Claims

Massage Therapy for ICBC Claims in Delta

Booking Massages with ICBC Claims

Our registered massage therapy clinic in Delta accepts patients looking for treatment after having been in a motor vehicle accident. With ICBC claim number, we can provide massage therapy treatments that adhere to the requirements set by ICBC as well as direct billing.

Getting You Started

What you need to know

Massage Therapy can be beneficial to your recovery from an accident; however, in order to claim your treatments through ICBC, several requirements must be met. Please ensure you have your ICBC Claim Number and that you meet ICBC’s requirements before booking your Massage Therapy treatment.

Please find more information on ICBC’s Requirements & Enhanced Care and Recovery benefits here.

Requirements from ICBC

The following requirements must be met to receive pre-authorized coverage from ICBC:

  • Only the first 12 massage therapy sessions provided by a Registered Massage Therapist (RMT) are pre-authorized for customers within the first 12 weeks from the date of the accident. Anything past 12 treatments will require a treatment plan from your RMT in order to receive additional coverage through ICBC.

  • Arrive at your first RMT appointment with your claim number for direct billing. 

  • Once you have received your initial Massage Therapy treatment for your claimed injury, the same RMT will manage your care and complete subsequent treatment sessions.   Switching an RMT will require speaking to your claim adjustor.

ICBC Fee Schedule Rates

  • $120.00

    • This fee is billed only once per customer, unless otherwise approved by ICBC.

    • This fee includes the assessment and any treatment provided that day.

    • This fee applies for visits on or after April 1, 2023.

  • $90.00

    • A standard treatment includes a minimum of 45 minutes one-on-one with the customer and Registered Massage Therapist.

    • The Standard Treatment Fee is inclusive of administrative duties performed, such as charting or session preparation.

    • This rate applies for treatment administered on or after April 1, 2023.

More questions about ICBC?

  • Yes. The correct massage therapy approach can help by alleviating whiplash pain in your neck, back, and shoulder blades as well as improving the function and range of movement of those areas.

  • Your first 12 Massage Therapy sessions provided by a Registered Massage Therapist (RMT) are pre-authorized for ICBC customers within the first 12 weeks from the date of the accident and subject to ICBC requirements.

    Anything past 12 treatments will require a treatment plan from your RMT that may be denied for coverage by ICBC.

  • Once you have received your initial Massage Therapy treatment for your claimed injury, your RMT will manage your care and complete subsequent treatment sessions. Switching an RMT will require speaking to your claim adjustor.

  • Claims can be made at ICBC website or you can report your claim to ICBC by phone.

  • Yes. Please check with your insurance provider to confirm direct billing services are offered with your policy or plan. Not all policies/plans have the option to direct bills for Massage Therapy services.

    Please Note: Consent to direct bill your insurance policy/plan is required prior to direct billing.

Let’s Get Started